How many sign up slips do I get when I start up my email program?
How do I get the completed sign up slips to you?
How do I order more sign up slips?
Can I resend an email?
Can I order custom designed sign up slips?
How or when do I give out the sign up slips to my guests?
Where should I put completed signup slips and/or business cards?

Q: How many sign up slips do I get when I start up my email program?
A: As part of your welcome kit, you will receive 1000 signup slips (20 pads of 50 sheets each.) You may order additional sign up slips by selecting the List-Build tab and then clicking on the Supply Requests link.

Q: How do I get the completed sign up slips to you?
A: As part of your welcome kit, you will receive 14 postage-paid pre-addressed data entry envelopes (a 3-month supply) for you to send us your completed sign up slips on a weekly basis. Your program fee includes a year’s supply of these envelopes (including this initial 3-month supply). When you need more, select the List-Build tab and then click on the Supply Requests link. At your request, the next 4 sets of 14 envelopes will be sent to you at no cost. You may still request additional envelopes beyond the provided 4 sets (or 56 envelopes) at a cost of $9.95 per order.

Q: How do I order more sign up slips?
A: Select the List-Build tab and then click on the Supply Requests link. Here, you can order additional sign up slips. See the response to the question above concerning pricing. To maximize your additional 4 sets, request BOTH envelopes and sign-up slips at the same time.

Q: Can I use my own sign up slips? Will I get charged less if so?
A: Yes. You may use your own sign up slips, but there is no price reduction for doing so. Please be aware that (1) our data entry facility enters only your guest’s first name, last name, email address, birth date and nothing more and (2) these sign up slips will not be returned to you.

Q: Can I order custom designed sign up slips?
A: Yes. Custom designed sign up slips are available at a cost of $975, which includes both design time (2 rounds not to exceed one hour) and printing 200 pads (10,000 sheets). You may purchase additional graphic design time for $165 per hour. Reprints (no changes) of the custom-designed sign up slip are available for $850 for 200 pads.

Q: How or when do I give out the sign up slips to my guests?
A: If you use a check presenter, for best results, place the sign up slip on top of the presenter. Otherwise, place it loosely in the presenter, but on top of the check, so it will be noticed. If you don’t use a check presenter, simply place it on top of the check. Give your guests the sign up slips after ordering so that they can fill them out while they are waiting for their food. If you don’t have table-service, place the sign up slips next to your cash register so your guests can fill it out as they are paying.

Q: Where do I put completed signup slips and/or business cards?
A: Set a procedure or location for collection of the signup slips. Here are a couple of ideas: Place a fishbowl or other suitable receptacle at the front of your restaurant, for example, the counter, waiting area, where your staff or guests can drop their signup slips. Or designate a person to collect the signup slips from your staff as part of the end of shift routine.