Frequently Asked Questions - Managing Members
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What should my guest do if he/she wants to join, but doesn't have an email address?
How do I know if my guests are receiving my emails?
How often should I email my guests?
What if my guest wants to stop getting my emails?
Q:What should my guest do if he/she wants to join, but doesn't have an email address?
A: Suggest to your guest that he obtain a free email address from one of the several email providers that provide free email addresses such as Yahoo, Hot Mail and Google.
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Q: How do I know if my guests are receiving my emails?
A: Fishbowl provides you online reporting for each email you send, including all the standard program emails – Welcome, Birthday and Anniversary. To view your reports, go to the Report tab, then select the Email Reports link and click on the link of the email for which you would like to view a report. The report will tell you, by store, the number and percentage of emails delivered, opened and unsubscribed.
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Q: How often should I email my guests?
A: We suggest that you email your guests no more than 1 to 2 times a month.
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Q: What if my guest wants to stop getting my emails?
A: Every email includes a link by which your guest can unsubscribe from your email list. They simply click on that link, send the email and they will be unsubscribed immediately.
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