How can I customize my email templates?
Can I upload a custom template that I have already created and designed myself?
Can I use the artwork from a table tent as my email?
What if I click "Approve and Send" but still need to make edits to an email?

Q: How can I customize my email templates?
A: We will design custom templates, incorporating your restaurant’s logo, look & feel at a cost of $500 per custom template. This cost includes three rounds of creative not to exceed four hours total of graphic design work. Clients may purchase additional graphic design work for $165/hour.

Q: Can I upload a custom template that I have already created and designed myself?
A: Yes, we can upload your custom template for you. Because we will need to format the template to fit onto the Fishbowl platform, there is a fee of $250 for each template that we upload to your account.

Q: Can I use the artwork from a table tent as my email?
A: Yes. The table tent must be saved as either a GIF or JPG. Go to the Create tab, click the "Start from Scratch" link and name your email and select "picture" from the list of email features. Click the Next button. Choose the “quot;quot;One-Image” layout and click its Select button. On the Edit Your Text page, browse on and select from your computer for the appropriate file. Click Next. Select the send date and time for your email as well as the locations to which you want it sent. Click Next. Preview your email as it will appear to your guests. Click Approve and Send. Your email is ready to be sent.

Q: What if I click the Approve and Send button but still need to make edits to an email?
A: You can recall or stop an email up to 4 hours before it is scheduled to be sent. Go to the Report tab, select the Pending/Sent Emails link, and click on the Recall link next to the email that you wish to edit. Make the desired edits and then click the Approve and Send button to reschedule that email.